Land Title Search - Privacy Policy (New Zealand)
Introduction
We are Land Title Search and are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand). By using our website www.landtitlesearch.co.nz, you accept and consent to the practices described in this policy.
Controller
Land Title Search is the controller responsible for your personal information. If you have any questions about this policy or how we handle your personal information, please contact us at info@landtitlesearch.co.nz .
Changes to This Policy
This policy was last updated on 17 July 2025. Any future updates will be posted on this page. It is important that the information we hold about you is accurate and current. Please keep us informed if your personal information changes.
Information We Collect
We may collect and process the following types of personal information:
- Information you provide directly - such as your name, address, email address, phone number, and payment details when you use our services.
- Information collected automatically - including IP address, browser type, device identifiers, and browsing activity when visiting our site.
- Information received from third parties - such as payment processors, analytics providers, and service partners who assist in fulfilling your request.
How We Use Your Information
We may use your personal information to:
- Provide you with the services and documents you request;
- Process your order and payments;
- Communicate with you about your order, updates, or support queries;
- Improve our website and services;
- Ensure compliance with applicable laws and prevent fraudulent activity;
- Send marketing communications only where you have opted in to receive them.
Disclosure of Information
We may share your information only when necessary to deliver our services, including with:
- Service providers who support our website, payment processing, and data storage;
- Government agencies or authorities when legally required;
- Other third parties with your consent.
We do not sell or rent your personal information to any third party.
Data Storage and Security
All personal information is stored securely within New Zealand or with trusted providers that comply with the Privacy Act 2020. We use appropriate administrative, technical, and physical safeguards to protect against unauthorised access, loss, or misuse.
Although we take reasonable precautions, transmission of information over the internet is not completely secure. Any transmission is at your own risk. Once received, we will take steps to protect your data using strict access controls.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting obligations. Generally, this will not exceed one year from your last contact with us.
Your Rights
Under the Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you;
- Request correction of any information that is inaccurate or incomplete;
- Request deletion of your personal data, subject to legal requirements;
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact info@landtitlesearch.co.nz
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
Complaints and Contact Information
If you believe we have not handled your personal information in accordance with this policy, please contact us at info@landtitlesearch.co.nz